| Q. |
Is Your Website Secured? |
| A. |
Yes! When you place your order on our secure page, our server maintains your privacy. No one else has access to your confidential information. For more information, please visit our customer service page.
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| Q. |
What is Your Return Policy? |
| A. |
MyAutoshades custom-designed products are not returnable with the exception of shipping errors or if the product is found to be defective. For all non-custom designed products we will replace your order, offer store credit or issue a refund less a 20% restocking fee if you are dissatisfied with you order. Orders must be returned in their original condition within two weeks from receipt of order. For more information, please visit our customer service page.
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| Q. |
What Type of Payment Does MyAutoshades Accept? |
| A. |
MyAutoshades accepts Visa, MasterCard, Discover or American Express card as valid payment options.
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| Q. |
Do I Need Additional Tools To Install The Shade? |
| A. |
No! Each comes complete with the mounting hardware to complete the installation process. The high temperature 3M-foam tape will hold The Shade in a secure position. Remember to let the tape settle for 24 hours prior to using.
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| Q. |
Will The Shade Fit My Car? |
| A. |
Yes! Be sure to specify the year, make and model for the custom fit. Not only does it fit and reflect the heat better, it will look nicer compared to those other flimsy sunshades available in the market today!
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| Q. |
What Makes The Shade The Most Advanced Sunshades? |
| A. |
Years of in-depth research and design have made The Shade the most advanced sunshade available today. The Kimdura fabric is specifically engineered to reflect 100% of the sun's UV rays and 85% of the sun's total energy. The patente retracting gears deliver a smooth operation in a single motion! No other sunshade manufacturers have this technology.
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| Q. |
Can I Buy The Shade at Local Stores? |
| A. |
No. Because each shade is customized to fit your car. It requires the store to carry a large inventory for each make, model and year. With our advanced tooling fixtures and set-up, we can customize your order within the same day.
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| Q. |
How Can I Place An Order? |
| A. |
1. Using our on-line shopping cart is the quickest way for your order to be processed.
2. You can also fax your orders to us if you prefer. The fax number is (909) 898-9804.
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| Q. |
How Long Does It Take To Receive My Order? |
| A. |
All shipments will go out within 24-48 hours of transaction receipt and approval. Unless otherwise indicated, all deliveries are sent using UPS ground service. Shipment normally takes 3 to 5 business days.
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| Q. |
Why Are These Products Not Sold In Stores? |
| A. |
We specialized in convenient and comfort for your everyday driving needs. Getting into the oven-hot interior of the car or driving with the glare pounding on your face only makes the commute more aggravating not to mention the sun's destructive UV rays on your car. We gone to great length to design and manufacture some of these products tailored for your comfort and convenient while preserving your precious investment!
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| Q. |
Can I Install The Roll-Down-Shade Without Suction Cups? |
| A. |
Yes! The Roll Down Shade also comes with a built-in latch for mounting on the side of the window. When done using, simply lift and store.
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